Returns & Refunds Policy
Thank you for choosing CHAKRAA.ONLINE for your digital product needs.
We are committed to providing you with the highest quality products and resources. However, we understand that sometimes a purchase might not be a perfect fit. That’s why we offer a comprehensive 30-Day Money-Back Guarantee on all of our digital product purchases.
Our 30-Day Refund Guarantee
You are entitled to cancel your order and request a full refund within 30 days of your purchase date, without being required to give any reason for doing so.
Because we sell only digital products (such as e-books, templates, online courses, and software), there are no physical goods to return. To exercise your right to a refund, you must simply inform us of your decision by means of a clear statement before the 30-day period expires.
How to Request a Refund
You can easily inform us of your decision to cancel and request a refund by sending an e-mail to our customer support team:
e-mail: team@chakraa.online
Please include your order number and the name of the product you are requesting a refund for in your e-mail. This will help us process your request faster.
Refund Processing and Timelines
Once we receive your refund request, we will process it no later than 30 days from the day on which we accept your request. We will issue the reimbursement using the same means of payment that you used for the original order, and you will not incur any fees or penalties for this reimbursement.
Important Notes About Digital Returns
Access to Products: Upon approval and processing of your refund, your access to the digital product(s) in question will be terminated. This includes the removal of access to download links, member areas, or any associated online course content.
Finality: Once a refund has been processed, the transaction is considered final, and the 30-day guarantee for that specific product is considered used.
Abuse of Policy: We reserve the right to refuse a refund request if we, at our sole discretion, have reason to believe that our policy is being abused (e.g., repeated refund requests, downloading of content for the purpose of getting a refund, etc.).
Contact Us
If you have any questions, concerns, or need assistance with our Returns and Refunds Policy, please do not hesitate to contact our team. We are here to help!
e-mail: team@chakraa.online